How to Perform Error Correction or Credit Module Reversal?

  1. Upon successful logon to the system, proceed to search for the Error Correction or Credit Module Reversal function from the Tree Menu, displayed on the left-hand side of the screen. Scroll up and down, if necessary.

  2. Mouse over the Error Correction or Credit Module Reversal function name and click once on it.

  3. Then, the selected function screen will be displayed at the right-hand side of the system’s screen.

  4. Proceed to input the transaction journal number and other related field values .

  5. System will display the related transaction details at the function screen for error correction or reversal.

Note:

  • Perform Error Correction if the transaction took place on the same day; prior to the 'End-of-Day' process in system.

  • Perform Credit Module Reversal if the transaction took place some time ago; at least one day ago.

  • Transaction journal number can be traced from the related transaction history, which can be viewed from the Credit Account 360 function.