Assign Override (Assign & Perform Override) Function - Update Scenarios

Scenario 1: Perform Override Approval

Details

Step 1

From the Tree Menu, search for the Officer Work Desk function, and then click once on it.

Step 2

By default, system will open up the screen displaying all the available Officer Work Desk process task cards, as follows:-

  1. Task (Any Other than the Credit Application Workflow Assigned Task)

  2. Review (Any Assigned Task requires Review)

  3. Approval (Any Assigned Task requires Approval)

  4. Pending Override (Any Override Assigned Task for completion)

  5. Override Status (For Enquiry on override status of Task that requires override)

Step 3

Mouse over the 'Pending Override' tasks category and click once on it.

Step 4

System will display the list of pending tasks that requires override approval.

Step 5

Mouse over a relevant pending override task record and click once on the record.

Step 6

The 'Assign Override - Checker' window will pop up.

Step 7

Once the Assign Override - Checker window has popped up, system will display the details of the task that requires supervisor override. Then, focused at the 'Information' section.

Step 8

Proceed to input value into the 'Remark’s field, if relevant.

Step 9

Lastly, click once on the Approve button, where system will proceed to assign override.

Note: Click once on the Reject button, to reject a task while performing override approval.