Blacklist Customer Maintenance Function - Fields Description

At this function, user will come across various fields or columns that needs to be maintained with relevant data.

The descriptions of the respective field or column, are as follows:-

<Blacklist Customer> (Panel)

<Blacklist Customer Search> (Panel)

Enter Name or ID (at least 3 characters)

This is the value to be used to search for the related blacklisted customer record.

Note: If the value inputted into this field is relating to customer’s ID Nos. or Names, user can click once on the relevant 'ID No.' or 'Name' button, accordingly.

Name

This is the search criterion button to be clicked once, to search and retrieve the relevant blacklisted customer records.

Note: Click once on this button if the value inputted at the 'Enter Name or ID (at least 3 characters)' field is related to existing customer names.

ID No.

This is the search criterion button to be clicked once, to search and retrieve the relevant blacklisted customer records.

Note: Click once on this button if the value inputted at the 'Enter Name or ID (at least 3 characters)' field is related to an existing customer’s IDs.

  • This panel will be displayed, when the function screen has opened.

  • The purpose of this panel is for user to look up for any blacklisted customer records, created for a particular customer.

  • If there are existing blacklisted customer records found, based on the search criteria inputted in this <Blacklist Customer Record Search Criteria> panel, the records will be displayed at the <Blacklist Customers List> panel, below.
<Blacklist Customers> (Sub-panel)

Name

This is the name of the blacklisted customer.

ID No.

This is the unique identification number of an individual (as in a person) who has been blacklisted.

Blacklist Type

This is the blacklist category of the blacklisted customer.

The options that can be displayed, are as follows:-

  • BC - Bad Cheque

  • AM - Anti Money Laundering

  • CC - Court Case

  • OT - Others

  • RP - Repossess

Remarks

This refers to any additional remarks or comments on a blacklist record.

  • This panel will be displayed with related data after system has validated the customer name or Customer ID inputted at the search criterion field and clicked once on the related search criterion button.

  • This panel will display a list of possible relevant blacklisted customer record, after system has detected matching customer name or customer ID records from the input made at the <Customer Search Criteria> panel.
Blacklist Details (Panel)

Blacklist Type

This is the blacklist category to be associated with the customer to be blacklisted.

Some available options, are as follows:-

  • BC - Bad Cheque

  • CC - Court Case

  • OT - Others

  • RP - Repossess

Blacklist Code

This refers to the type of blacklist.

Some available sample options, are as follows:-

  • AM01 - Money Laundering

  • AM02 - Terrorist Financing

  • AM03 - MOHA List

  • AM04 - PEP

  • DP01 - WRITE OFF ACC

Name

This refers to the name of the customer to be blacklisted, or has been blacklisted.

Status

This is the blacklisted status indicator of respective customer.

The options, are as follows:-

  • A - Active

  • I - Inactive

ID No.

This is the unique identification number of an individual (as in a person) the customer to be blacklisted, or has been blacklisted.

Date Of Birth/Incorporation

This is the date of birth for Individual.

Address 1

This is the 1st address line of the customer.

Address 2

This is the 2nd address line of the customer.

Address 3

This is the 3rd address line of the customer.

State

A state refers to a tract of land containing a territory of an independent constitution in a country, e.g., Selangor. Therefore, this field is the code associated with a state, e.g., SEL.

City

This the large town or an urban area with self-government located within a state, e.g., Petaling Jaya is a city located under the state of Selangor in Malaysia.

Country

This is the code and name of the country of a postal address, e.g., MY - MALAYSIA.

Note: Country codes are user definable via the Country & State Maintenance function.

Postcode

This is the short sequences of numbers and/ or letters, inputted at the end of each postal address, which is used by post office as reference in the sorting of mail for distribution. Its is also known as a zip code.

Mobile Phone

This is the customer’s hand phone number for contact purpose.

House Phone

This is customer’s fixed phone line number, at home.

Office Phone

This is the customer’s office phone number.

Remarks

This is the additional remarks or comments concerning the customer to be blacklisted.

Other Details (Sub-Panel)

Application Reference No

This is the unique number of the any related credit application made with the bank or financial institution.

Application Date

This is the date of application made with the bank or financial institution.

Upload Evidence (Sub-Panel)

File Name

This is the name assigned by the user to the file uploaded in the system pertaining to blacklist details.

Upload Date

This refers to the date the file has been uploaded into the system.

  • This 'Blacklist Details' panel will appear, once user has clicked once on the CreateNewRecord button.

  • The purpose of this panel is to allow user to do the following:-

    • Create blacklisted customer record.

    • Update certain blacklisted customer’s case details, e.g., the value of the 'Blacklisted Type' field, and the 'Remarks' field.
New Upload (Pop-up window)

Upload Image

This refers to the document’s file name to be uploaded.

  • This window will be displayed, after user has clicked once on the Upload button.

  • The purpose of this window is to allow user to upload documents pertaining to the blacklist details.