For security purpose, it is common in a bank or financial institution that dual control is to be applied for each transaction performed.

Arising from this effect, users maybe assigned with certain workflow based tasks or activities from time to time, to be performed in the system, based on the respective user’s role and rank, or other relevant banking conditions in the bank or financial institution.

However, there may be cases where the user who is responsible for the tasks is unavailable to perform the tasks assigned to him.

Therefore, this function will come in handy for supervisors to reassign the tasks to another user so that the process can be carried out as usual and not being left pending and unprocessed.

This function basically allows the authorised users to reassign a workflow task, or a few workflow tasks to be attended by another user.