Other Due Account Enquiry Function - Fields Description

At this function, user will come across various fields or columns that needs to be maintained with relevant data.

The descriptions of the respective field or column, are as follows:-

<Account Search Criteria> (Panel)

Account No

This is the unique reference number of the respective delinquent account in system. This is a search criteria data input field.

Customer Name

This is the name of the main account holder and/ or joint account holder of a delinquent account. This is a search criteria data input field.

Plan Code

This is the debt collection plan of the respective extracted delinquent account. This is a search criteria data input field.

Branch Code

This the code associated with the branch of which the selected delinquent account is parked. This is a search criteria data input field.

<Accounts Listing> (Panel)

Account No

This is the unique reference number of the respective delinquent account in system.

Customer Name

This is the name of the main account holder and/ joint account holder of a delinquent account.

Status

This is the status of the respective delinquent account.

Note: Only delinquents accounts with status 'A'-Active will be displayed.

Plan Code

This is the debt collection plan of the respective extracted delinquent account.

Collector Officer

This is the User ID and name of the debt collector in the team who is handling the related collection of repayment of the assigned list of delinquent accounts.

Branch Code

This the code associated with the branch of which the selected delinquent account is parked.
Collection Workspace (Panel)

This workspace screen will be opened up once a user has mouse over a delinquent account record at the <Accounts Listing> panel, and then click once on the Details icon.

Please refer to the 'Collection Workspace' function’s topic at the Table of Contents of this User Manual, for the description of all the related fields and columns.