Customer Relationship Function - Update Scenarios
Scenario 1: Update Customer Relationship
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Step 1 |
From the Tree Menu, search for the Customer Relationship function, and then click once on it. |
Step 2 |
By default, system will display the screen without any data. |
Step 3 |
Proceed to input value at the search criteria field located at the 'Customer Search Criteria' panel. Then, click once on a relevant search criterion button. |
Step 4 |
System will retrieve records of existing customer and display accordingly at the Customer Listing pop-up window. |
Step 5 |
Proceed to select a record of an existing customer by mousing over the record, and click once on it. |
Step 6 |
Information of the selected record of an existing customer will be displayed at the 'Customer Information' panel, and the 'Customer Relationship Maintenance' panel. |
Step 7 |
Mouse over a customer record at the 'Customer Relationship Maintenance' panel and click once on the Note:
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Step 8 |
System will display Customer Relationship Details pop-up window. Proceed to update or overwrite the relevant details. |
Step 9 |
Then, click once on the Note: Click once on the |

