Address & Contact Function - Introduction
This function basically allows users to view and maintain by making changes to the customer’s address or other contact information.
Alternatively, if the user has access rights, he can also maintain the customer’s postal address or other contact information through the Customer Maintenance function. The advantage of the 'Customer Maintenance' is that, there more details that can be viewed and updated, other than address and contact informations.
The possible details of the addresses and contact information that can be maintained are dependent on the Customer Information File (CIF) datasets that have been applied to the 'Customer Maintenance' function.
Some main types of addresses that can be maintained in this function, are as follows:-
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Postal Address
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Email Address
The type of telephone contacts that can be maintained in this function, are as follows:-
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Office
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Mobile
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House
User can change the correspondence postal or email address in this function too.