Customer Maintenance Function - View Scenarios
Scenario 1: View Details of Customer Information File
| Details | |
|---|---|
Step 1 |
From the Tree Menu, search for the Customer Maintenance function and click once on it. |
Step 2 |
By default, system will open up the Customer Search Criteria panel |
Step 3 |
Proceed to input value for the search criteria field located at the Customer Search Criteria panel. |
Step 4 |
Then click once on a relevant search criterion button. Note: If there is only one record found, Step 5 and Step 6 is not applicable. |
Step 5 |
System will retrieve existing customer records and displayed accordingly at the Customer Listing pop-up window, if there are more than one record found. |
Step 6 |
Double-click an existing customer record at the Customer Listing pop-up window. |
Step 7 |
System will display the details of the selected customer record at the Customer Maintenance panel at the available sections, as follows:-
|