Process Write Off Function - Update Scenarios

Scenario 1: Update Accounts' Details or Add and Remove Accounts in Batch

Details

Step 1

From the Tree Menu, search for the Process Write Off function, and then click once on it.

Step 2

By default, system will open up the screen displaying all the available write off process task cards, as follows:-

  1. New Write Off (Extract Accounts and Batch Generation)

  2. WIP (Edit Accounts in Batch)

  3. Pending Approval (Review to proceed with batch write off)

  4. Submitted Batch (Enquire past 12 months batch record)

Step 3

Click once on the 'WIP' task card. System will display the 'WIP' panel with existing batch details.

Note: Click once on the 'Cancel Batch' button at the bottom of the panel, to remove the selected batch.

Step 4

Proceed to update the batch details at the 'WIP' sub-panel, as follows:-

  • Click once on the Details icon of an account and then proceed to overwrite all the relevant field values at the Add Account pop-up window. Then, click once on the OK button.

  • Click once on the CreateNewRecord button, and proceed to search and input new accounts into batch of accounts for write off at the Add Account pop-up window. Then, click once on the OK button.

Note: Click once on the Cancel button, to discard all changes made.

Step 5

Lastly, click once on the Save button, where system will capture and save the data inputted or updated in into the system.

Note:

  • This step is applicable for both update to existing accounts and adding new accounts into the write off batch.

  • Click on the 'Generate Report' button at the bottom of the panel to generate a list of accounts in the write-off batch. The system will generate the list in Excel format.

  • Click on the Cancel button, to discard all changes made.

Scenario 2: Submit Batch for Approval Process

Details

Step 1

From the Tree Menu, search for the Process Write Off function, and then click once on it.

Step 2

By default, system will open up the screen displaying all the available write off process task cards, as follows:-

  1. New Write Off (Extract Accounts and Batch Generation)

  2. WIP (Edit Accounts in Batch)

  3. Pending Approval (Review to proceed with batch write off)

  4. Submitted Batch (Enquire past 12 months batch record)

Step 3

Click once on the 'WIP' task card. System will display the 'WIP' panel with details of the batch that has been submitted for approval.

Note: Only one batch of credit accounts for write off, can be submitted for approval at one time.

Step 4

Click once on the 'Submit for Approval' button and system will prompt a message seeking confirmation to submit a batch of accounts for write off. Proceed to select the Yes button, where the system will save the batch submission and move the write off batch to the 'Pending Approval' task card.

Note:

  • Click on the 'Generate Report' button at the bottom of the panel to generate a list of accounts in the write-off batch. The system will generate the list in Excel format.

  • Click once on the No button, not to proceed with the batch submission for approval.

Scenario 3: Rework on Batch of Accounts Submitted for Approval

Details

Step 1

From the Tree Menu, search for the Process Write Off function, and then click once on it.

Step 2

By default, system will open up the screen displaying all the available write off process task cards, as follows:-

  1. New Write Off (Extract Accounts and Batch Generation)

  2. WIP (Edit Accounts in Batch)

  3. Pending Approval (Review to proceed with batch write off)

  4. Submitted Batch (Enquire past 12 months batch record)

Step 3

Click once on the 'Pending Approval' task card. System will display the 'Pending Approval' panel with details of the related batch of accounts.

Step 4

Click on the 'Rework' button. System will display Rework pop-up window.

Step 5

Proceed to update the relevant field and click on the Yes button, where the system will save the batch rework submission, and revert the batch to park under the 'WIP' task card.

Note:

  • Click on the 'Generate Report' button at the bottom of the panel, to generate a list of accounts in the write-off batch. The system will generate the list in Excel format.

  • Click once on the No button, not to proceed with batch rework submission.

Scenario 4: Perform Approval to Write Off a Batch of Accounts

Details

Step 1

From the Tree Menu, search for the Process Write Off function, and then click once on it.

Step 2

By default, system will open up the screen displaying all the available write off process task cards, as follows:-

  1. New Write Off (Extract Accounts and Batch Generation)

  2. WIP (Edit Accounts in Batch)

  3. Pending Approval (Review to proceed with batch write off)

  4. Submitted Batch (Enquire past 12 months batch record)

Step 3

Click once on the 'Pending Approval' task card. System will display the 'Pending Approval' panel with details of the related batch of accounts.

Step 4

Proceed to click once on the Approve button.

Note: Click on the 'Generate Report' button at the bottom of the panel to generate a list of accounts in the write-off batch. The system will generate the list in Excel format.

Step 5

System will prompt a message seeking confirmation to submit a batch of accounts for write off. Proceed to select the Yes button, where the system will save the approved batch submission and move the write-off batch to the 'Submitted Batch' task card.

Note: Click once on the No button, not to proceed with approved batch submission.