Step 1

From the Tree Menu, search for the Password Reset function, and then click once on it.

Step 2

By default, system will display the screen with no data.

Step 3

Mouse over to 'User ID' field, and then press once on the 'Enter' key on the keyboard at the field.

Step 4

System will display User ID LOV pop-up window.

Step 5

Double-click on the relevant User ID record at the User ID LOV pop-up window.

Note: The list could be further filtered by inputting search criteria value, e.g User ID, Name or Staff ID.

Step 6

System will populate the Reset Password panel with the selected User ID in the 'User ID' field, as well as all related details.

Step 7

Proceed to select a value for the 'Must Login Within 24 Hour' field.

Step 8

Click once on the button.

Note: Click once on the button, to discard all changes made.

Step 9

System will display a message indicating that the temporary password has been sent to the user’s email address, accordingly.